Enquiry privacy notice

Last updated: 12 October 2026

What we collect

When you contact ERGOOCUSHION through our business enquiry form, we collect your company, contact name, email, country or region, business type, product interest, estimated quantity and message. Your website and phone number are optional.

How we use it

We use these details to assess your requirements, respond to your enquiry and manage related business correspondence. Submitting an enquiry does not add you to a marketing mailing list.

Where it is kept

Enquiries are stored in the brand’s Cloudflare account. Access is limited to authorised account users. There is no public enquiry directory. Cloudflare provides the website hosting and data processing infrastructure.

Security and retention

We use encrypted connections, input validation and short-lived hashed identifiers to limit abusive submissions. We do not store raw IP addresses in the enquiry database. Enquiries should be retained only while needed for correspondence and related business records, then reviewed for removal.

Your choices

You may request access, correction or deletion of your enquiry information. Submit a new business enquiry, select “Other” and start your message with “Privacy request”, using the same email address. We may need to verify your identity before responding.

Please do not include payment information, identity documents or sensitive personal information in your message.